Abstract:
Purpose – This study aims to investigate the level of job satisfaction experienced by IT graduates
employed full time in offshore outsourced IT firms (OOITF) in Sri Lanka, the demographic
characteristics that predict job satisfaction, perceptions towards IT jobs in OOITF, and turnover and
job search intentions.
Design/methodology/approach – The sample consisted of 122 randomly selected individuals who
graduated in the information technology field and were employed full-time in OOITF in Sri Lanka.
A survey questionnaire was chosen as the mode for data collection.
Findings – The results indicate that gender and tenure are significant in job satisfaction
measurement. Females are less satisfied with their jobs and feel a loss of interest in IT jobs in OOITF
but wish to remain in their present workplace. IT graduates with a longer tenure in their present
workplace are less satisfied with their jobs, feel a loss of interest in IT jobs in OOITF and intend to
leave their present workplace.
Originality/value – The majority of job satisfaction studies on IT personnel have been undertaken
primarily in the West. The extent to which the research findings of those studies could be generalised
to the South Asian offshore outsourcing context has not been widely tested.
