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Quality of healthcare service delivery in public sector hospitals: a case study based on western province in Sri Lanka

Dasanayaka, SWSB; Gunasekera, GSP; Sardana, GD (2016-08-23)

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Author
- Dasanayaka, SWSB (1)
- Gunasekera, GSP (1)
- Sardana, GD (1)
Subject
- healthcare; service quality; SERVQUAL model; gap analysis; Sri Lanka. (1)
- ... View More
Date Issued
- 2016 (1)