Effectiveness of software quality assurance in offshore development enterprises in Sri Lanka

Abstract

The aim of the research described in this thesis is to evaluate the effectiveness of software quality assurance approaches of Sri Lankan offshore software development organizations, and to propose a framework which could be used across all offshore software development organizations. An empirical study was conducted using derived framework from popular software quality evaluation models. The research instrument employed was a questionnaire survey among thirty seven Sri Lankan registered offshore software development organizations. The findings demonstrate a positive view of Effectiveness of Software Quality Assurance - the stronger predictors of Stability, Installability, Correctness, Testability and Changeability. The present study's recommendations indicate a need for much emphasis on software quality assurance for the Sri Lankan offshore software development organizations. Keywords: Software Quality Assurance (SQA), Offshore Software Development, Quality Assurance Evaluation Models, Effectiveness of Quality Assurance