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Browsing MERCon - 2015 by Subject "random customer arrival; scheduling; customer service improvement, process mapping; distribution; logistics"

Browsing MERCon - 2015 by Subject "random customer arrival; scheduling; customer service improvement, process mapping; distribution; logistics"

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  • Kothalawala, KDHA; Samarasekera, NA [Conference-Abstract]
    The main problem addressed by the research is random arrival of customers to pick goods at a product distribution center. Using a Case Study approach, a methodology is developed for scheduling of customer arrivals as a ...