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Adaptation of PMI framework for mobile telecommunication industry in Sri Lanka

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dc.contributor.advisor Fernando, M Jayarathna, TS 2018-09-08T01:24:59Z 2018-09-08T01:24:59Z
dc.description.abstract As defined by the Project Management Institute, a project is a temporary endeavor undertaken to create a unique product, service or results. Project Management is a widely spread subject area in most of the industries both locally and internationally. Even though the history of project management can be traced back to 15"^ century, it was recognized as a formal management concept only after 1950s. At present, project management is a well recognized profession all around the world. Some industries such as software and constructions are functioning mainly based on projects whereas some other industries are engaged in projects due to the requirements created by dynamic nature of the business and technological environment. Mobile telecommunication in Sri Lanka is one such industry which comes under the latter category mainly because of the high competition and frequent technological changes. Project management is becoming and important aspect in mobile telecommunication industry with the exponential growth and large scale investments from both local and foreign companies. Among the different project management models. Project Management Body of Knowledge (PMBOK) is the framework introduced by Project Management Institute and it is a worldwide recognized standard for the project management profession. Since this the widely used project management practice in local context, this study is focused on how the PMI project management framework can be used specifically for managing the network development projects in mobile telecommunication industry in Sri Lanka. It can be seen from the literature survey that the importance of adopting a project management system has been addressed in some studies in international context whereas it is a rare subject area in local context. It can be identified that the organizational environment plays a major role in the process of adopting a project management framework. Five different organization categories can be found in literature based on the authority level given to the project managers and they can be sequenced from lowest authority level that functional, weak matrix, balanced matrix, strong matrix and projectized where the project managers experience their highest authority level. iii The project management framework which has been presented in PMBOK guide 4th edition has been taken as the primary reference model in this research study. It consists of 42 processes bundled to 5 process groups which are recommended to follow for successfully managing any project irrespective of its dimensions. These five process groups have clear dependencies and are typically performed in the same sequence on each project. Based on the objective to be achieved in this study, it can be judged that the qualitative methodologies are more suitable than the quantitative methodologies by comparing the characteristics of these two types. Among many different qualitative approaches in literature, multiple case study is selected as the most appropriate methodology for conducting this study. Data collected from three different case studies via interviews was analyzed to derive the leading factors for adaptation of PMI project management framework for mobile telecommunication industry. It can be seen that that the organizations in mobile telecommunication industry are operated in a weak matrix structure in which the project managers are given only limited authorities in the project management process. It is highly influenced by the network planning team among the other few different parties involved in project management activities under the current setup. A new project management model based on PMI framework has been structured considering all the industry specific factors derived from data analysis. All five phases defined in PMI framework are integrated into two stages in this model such as project planning and implementation and also the stakeholders responsible for executing different processes are combined with them. The new model is particularly developed for network development projects by considering their specific requirements and it provides a way to improve the project management efficiency in the industry with this customization. en_US
dc.language.iso en en_US
dc.title Adaptation of PMI framework for mobile telecommunication industry in Sri Lanka en_US
dc.type Thesis-Abstract en_US
dc.identifier.faculty Engineering en_US Master of business administration in management of technology en_US
dc.identifier.department Department of Management of Technology en_US 2011-12
dc.identifier.accno 104443 en_US

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