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Analysis of technology transfer experiences at Unilever Sri Lanka & proposition of a suitable model

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dc.contributor.advisor Jayawardane, A Fernando, KAMC 2014-08-06T12:25:14Z 2014-08-06T12:25:14Z 2014-08-06
dc.description.abstract Choosing appropriate technologies and acquiring them through proper technology transfer would resolve many problems faced by the Unilever Sri Lanka (USL) today. USL being a Fast Moving Consumer Goods (FMCG) manufacturer serving billions of people around the world require frequent transfer of technology. The study carried out in this dissertation was aimed at analyzing the processes, identifying problems and investigating the effectiveness of international technology transfer (ITT) and technology choice at USL for more effective technology transfer in the future. There are numerous channels and mechanisms through which technology can be transferred across international boundaries. Effective technology transfer occurs when technology is requested, transmitted, received, understood, applied, widely diffused and improved using mechanisms to suit the requirement. Technology Choice concept highlights the importance of using a structured system in analyzing and choosing a proper technology while considering various methods for TT. This is an approach to decision-making which integrates the salient features of both techno-economic and contingency approach. The concept of Technology Choice was discussed with respect to a national award winning project of USL. This will help USL to acquire Appropriate Technology in its future acquisitions. A questionnaire was used to find out the status of technological components, technological capabilities and enabling environment for technology transfer. Responses were collected from all the managers and engineers in the supply chain team at USL. The results revealed crucial deficits with respect to both technological capabilities as well as technological components within USL. Technological Capabilities were found to be of high standard for Acquiring, Vending and Modifying capabilities but at a moderate level for Converting and Generating/Innovating capabilities. Technology Components related to Technoware and Infoware were found to be highly developed while Humanware and Orgaware were less developed. It was discovered that the Transferor environment was more conducive to technology transfer than the Transferee environment (USL) and the Greater Environment had a significant negative impact on the TT process. Prior to this study, USL had overestimated its capabilities in acquiring technologies and was of the view that it had a unique method for TT. The results indicated that USL lack many of the technological capabilities and require significant improvement. Further, TT mechanisms used by USL need to be reevaluated for more effective transfer of technological components and development of technological capabilities. The study recommends that the issues in the Converting/Transforming and Generating/Innovating capabilities of USL need to be addressed by: proper identification of technology; enhancing the capabilities of the USL team; properly addressing the barriers to TT; improving the general skills of workmen; and properly and practically implementing the TPM in USL. In order to address the issues in Technology Components, USL has to provide: proper education and training on TT for all relevant employees to change the attitude towards new technology and its acceptance into USL and restructure of the Supply Chain make function to account for the deficit in the Orgaware component of USL. en_US
dc.language.iso en en_US
dc.title Analysis of technology transfer experiences at Unilever Sri Lanka & proposition of a suitable model en_US
dc.type Thesis-Abstract en_US
dc.identifier.faculty Engineering en_US Master of Business Administration in Management of Technology en_US
dc.identifier.department Management of Technology en_US 2010-12
dc.identifier.accno 100824 en_US

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